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Photo Tours & Workshops - North America

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Booking Terms and Conditions

Southern Cross Galleries LLC is a limited liability company registered in the State of Illinois. Southern Cross Galleries and Southern Cross Galleries Photo Safaris are both assumed names of Southern Cross Galleries LLC (herein referred to collectively as “Southern Cross Galleries” or “SCG”). The following terms as used in these Booking Terms and Conditions shall be considered synonymous: safari, tour, and trip, all of which refer to the travel arrangements being booked through Southern Cross Galleries. Additionally, the following terms: client, guest, participant, member, passenger, and traveler all refer to you, as the traveler.

The following booking terms and conditions are expressly made part of the following forms (a separate completed and signed copy of each being required for each traveler to confirm a trip reservation with Southern Cross Galleries). The following three forms will be provided to each traveler at the time of registration by separate email:

• Reservations Booking Form
• Liability Release and Assumption of Risk Agreement
• Travel Insurance Acceptance Form (required at or before final payment due date)

1. RESERVATIONS AND PAYMENTS: Standard policy for the majority of Southern Cross Galleries third party suppliers is that a provisional booking will be held for a period of 21 days only, after which a response is required on whether to confirm or release the space. Payment of a non-refundable deposit of 30% of the photo safari fare, along with a completed and signed Reservations Booking Form and a completed and signed Liability Release and Assumption of Risk Agreement are required in order to confirm your reservation. Upon receipt of your signed Reservations and Release forms and your deposit, we will, subject to availability, reserve your place on your selected photo safari. The balance of the photo safari price is due not later than 90 days prior to departure. The signed and completed Travel Insurance Acceptance Form is also due at this time. Upon receipt of your full payment, the signed Reservations and Release forms, signed by each guest, plus the completed and signed Travel Insurance Acceptance Form, Southern Cross Galleries or its third party vendors will send vouchers, photo safari information, clothing lists, etc. All prices are quoted in U.S. dollars and must be paid in U.S. dollars.

2. CANCELLATION AND REFUND POLICY: Cancellations are only effective upon Southern Cross Galleries receipt of written notification, signed by the client. If cancellation is made prior to 90 days before departure, your 30% deposit is forfeited. If your cancellation is made after the due date for full payment of your trip fare, additional charges will be levied. The scale of charges, expressed as a percentage of the trip price, is as follows:

• More than 90 days notice ~ Deposit forfeited;
• Less than 90 days notice ~ 45%;
• Less than 30 days notice ~ 50%;
• Less than 21 days notice ~ 60%;
• Less than 14 days notice ~ 100%.

Should you fail to join a tour or join the photo safari after departure or leave it prior to its completion, no tour fare refund will be made. Some air fare may be non refundable. There will be no refunds from Southern Cross Galleries or its third party vendors for any unused portions of the tour. The above policy applies to all travel arrangements made via Southern Cross Galleries.

3. INSURANCE: It is a condition of booking that the sole responsibility lies with the guest to ensure that they carry the correct comprehensive travel and medical insurance to cover themselves, as well as any dependants and traveling companions for the duration of their tour. This insurance should include coverage in respect of, but not limited to, the following eventualities: cancellation or curtailment of the safari, emergency evacuation expenses, medical expenses, repatriation expenses, damage, theft or loss of personal baggage, money and goods. Southern Cross Galleries will take no responsibility for any costs for losses incurred or suffered by the guest, or guest’s dependants or traveling companions, with regards to, but not limited to, any of the above mentioned eventualities. Guests will be charged directly by the relevant service providers for any emergency services they may require, and may find themselves in a position unable to access such services should they not be carrying the relevant insurance coverage.

A Travel Insurance Acceptance Form must be completed and returned to Southern Cross Galleries as a condition of travel.

4. MEDICAL INFORMATION / LIABILITY RELEASE: Participation on a photo safari requires that you be in generally good health. All guests must understand that while a high level of fitness is not generally required, a measure of physical activity is involved in all photo safaris and tours. It is essential that persons with any medical problems and/or related dietary restrictions make them known to us well before departure. For certain regions, anti-malaria precautions should be taken, and these are the sole responsibility of the client. Any required inoculations must be recorded by the client’s health practitioner on a valid vaccination certificate which the client must carry in his/her possession throughout the tour. Neither Southern Cross Galleries nor its third party vendors will assume responsibility for the accuracy of any medical information. You should consult your doctor or pharmacist for up to date requirements and personal recommendations.

By forwarding the tour deposit, the signed Reservations Booking Form and the signed Liability Release and Assumption of Risk Agreement, the guest certifies that he/she does not knowingly have any physical or other conditions of disability that would create a risk for him/her or other tour participants. A Liability Release and Assumption of Risk Agreement must be signed by each tour participant prior to commencement of a tour. Participation by any tour participant will be declined in the absence of the signed Liability Release Form, with no tour fee refund.

5. CURRENCY FLUCTUATION: In order to keep our tour rates as low as possible, we do not build into the price an allowance to cover possible increases from currency fluctuations. Therefore, as currencies do fluctuate constantly around the world, it may be necessary for us to raise the tour cost, at any time before final payment, if there are exceptional cost increases beyond our control. An increase in the tour price shall not be sufficient grounds for any refund of fees already paid for the tour.

6. GOVERNMENT TAXES: Any increase in government taxes affecting costs included in the tour price will be passed through and paid for by the traveler. Any increase in the tour price due to a government tax rate hike shall not be sufficient grounds for any refund of fees already paid for the tour.

7. AIRFARES & DELAYS: Airfares are subject to change without notice prior to ticketing. Note that certain airfares, whether included in your total trip cost or quoted to you separately, may become due and payable in full to Southern Cross Galleries at any time after your initial deposit in order for us to secure ticketing for these flights as required by the airline or tour operator. Neither Southern Cross Galleries nor its third party vendors are responsible for any airline schedule or airfare changes, cancellations, overbooking or damage or loss of baggage and property to the extent that such items are beyond its control. Any and all claims for any loss or injury suffered on any airline must be made directly with the airline involved and not Southern Cross Galleries. Air schedule changes may necessitate additional nights being added to your tour. Provided these schedule changes are beyond the control of Southern Cross Galleries, any resulting additional costs must be borne by the guest. Southern Cross Galleries cannot be held liable for any delays or additional costs incurred as a result of airlines not running to schedule.

8. TOUR CANCELLATION: Southern Cross Galleries shall not be held responsible for occurrences that are beyond its control, such as strikes, wars, acts of God, acts of government or any other cause whatsoever, beyond its control, that may make operation of the tour impossible, illegal or inadvisable. All tour payments received will be promptly refunded, and this refund will be the limit of Southern Cross Galleries’ liability. Southern Cross Galleries is not responsible for any expenses incurred by tour members in preparing for the tour, including non refundable or penalty-carrying airline tickets, special clothing, visa or passport fees or requirements, or other tour-related expenses.

9. GUIDE REPLACEMENT: If a private guide is unable to lead a pre-scheduled safari due to illness, etc., Southern Cross Galleries and its operators in Africa reserve the right to substitute with another guide.

10. ITINERARY CHANGES: Although every effort is made to adhere to schedules, it should be noted that the tour operators worldwidemay be obliged to occasionally change routes and accommodations as dictated by changing conditions. By way of an example, for African Photo Safaris, seasonal rainfall, bush fires or other natural occurrences may bring about such conditions. Airlines, aircraft specific flights and other transfers may also need to be changed for various reasons. Southern Cross Galleries shall not be held responsible for such itinerary changes as discussed above and shall not be held liable for any refund, provided such changes are beyond the control of Southern Cross Galleries.

11. SPECIFIC ACCOMMODATION: While our operators use their best endeavors to ensure that all reserved accommodation is available as planned, Southern Cross Galleries shall not be held responsible for a refund either in the whole or part, if any accommodation or excursion is unavailable and a reasonable alternative, acceptable to the guest, is found. If the guest is unable to use any service provided in the itinerary, then there are no refunds due.

12. LUGGAGE: For safety and because space is restricted, baggage in charter aircrafts commonly used to transport guests to and from certain destinations is restricted to a maximum of 20 kg per person in a soft bag. This includes camera equipment and carry-on baggage. Should guests arrive with excess baggage without prior warning, their baggage could be delayed, as our operators may then have to fly the baggage in at a later stage at considerable extra cost to the guest. However, should the guests know in advance that their baggage will exceed the limit, we can usually make arrangements to book an extra seat for the bags on the aircraft, at an additional cost.

13. WILD ANIMALS: Please be aware that certain photo safaris may take you into close contact with wild animals. Attacks by wild animals are rare, there is no guarantee that this will not occur. Southern Cross Galleries cannot be held responsible for any injury or incident on any photo safari. Always follow the safety instructions from our ground operator’s staff.

14. PASSPORTS & VISAS: The onus is upon the guest to ensure that passports and visas are valid for the countries they plan to visit. Southern Cross Galleries cannot be held liable for any visas and/or passports, which are invalid or not held by the guests, nor for the cost of any passports or visas. Please check with us for up-to-date passport requirements for the countries you are visiting.

15. NOT INCLUDED: (varies by itinerary): Insurance to cover for cancellation and curtailment, medical, baggage, money, and emergency evacuation; beverages in certain areas; personal laundry; gratuities to guides; any excursion not related to the photo safari; optional meals in the bigger towns and cities.

16. GUEST REPRESENTATION AND CONSENT: The person making any booking with Southern Cross Galleries, warrants that he or she has authority to enter into a contract on behalf of all other persons included in such a booking and in the event of the failure of any or all of the other persons so included to make payment, the person making the booking shall by his/her signature thereof assume personal liability for the total price of all bookings made by him/her.

The payment of the deposit or any other partial payment for a reservation on a tour constitutes consent by all guests covered by that payment to all provisions of the Terms and Conditions contained herein whether the guest has signed the booking form or not. The terms, under which you agree to take these tours, cannot be changed or amended except in writing signed by an authorized representative of Southern Cross Galleries.

18. AGE LIMITS: Please consult with us for the specific age policies on your itinerary. If anyone misrepresents their age, our operators reserve the right to terminate the tour without refund. Southern Cross Galleries cannot be held responsible for any refund in this situation.

19. LIMITATIONS OF LIABILITY: This section defines Southern Cross Galleries responsibility with respect to all of our photo safaris and tours booked for our guests, including extensions and independent arrangements. Please read it carefully.

Southern Cross Galleries, its owners, and employees give notice that they act only as the agent for the owners, contractors, and suppliers providing means of transportation and/or all other related travel services and that they assume no responsibility, howsoever caused, excepting its own negligence or willful misconduct, for injury, death, loss, or damage to person or property, delay or change in air or other services, howsoever caused, irregularity, inconvenience or additional expenses in connection with any service resulting directly or indirectly from: defect of any vehicle, act of God, act of war, insurrection, revolt, terrorism, government restrictions and regulations, or other civil uprisings or disturbances, military action, quarantines, strikes, weather, sickness, wars, detention, annoyance, delays, thefts, pilferage, force majeure, wild animals, failure of any means of conveyance to arrive or depart as scheduled, travel advisories, discrepancies or changes in transit, hotel and other services over which it has no control, occurring in either the country of origin, destination or through passage, or through the acts or default of any third party company or persons engaged in conveying the passengers or in carrying out the arrangements of the tour, except for such losses caused by the negligence or willful misconduct of Southern Cross Galleries. Southern Cross Galleries may not be held responsible for any loss or damage to luggage, before, during, or after the tour program.

Upon advancement of deposit to Southern Cross Galleries, the depositor acknowledges that he/she has read and understands the above recited terms and conditions, and agrees to be bound by them.

On advancement of tour deposit to Southern Cross Galleries, the depositor therefore agrees to be bound by the above recited terms and conditions. Southern Cross Galleries reserves the right to accept or decline any individual from participating on any of our tour programs for any reason. Southern Cross Galleries will not discriminate against any individual because of race, religion, sex, sexual preference or nationality.

Legal Restrictions and Terms of Use

By using the Southern Cross Galleries Photo Safaris website, (the “Website”), you signify your agreement to the following terms of use. If you do not agree to these terms, please exit the website immediately.

The Website is owned and operated by Southern Cross Galleries LLC (“SCG”). All information, text, software, images, design and other content that make up the Website, (the “Materials”), are the property of SCG (or used with permission). Copyright © 2016, Southern Cross Galleries. All rights reserved. The Materials may also refer to transportation, hotel accommodations, restaurants and other services that are supplied by various independent suppliers that are not subject to SCG’s control. SCG cannot, therefore, be liable for death, personal injury or any other loss that may occur due to any act or omission of any such supplier, or by reason of any other event over which it has no control.

No Materials from www.scgphotosafaris.com or any website owned, operated, licensed or controlled by SCG, whether copyrighted to SCG or not, may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without the prior written consent of SCG. Modification of the Materials or use of the Materials is a violation of SCG’s copyright and other proprietary rights. For purposes of this agreement, use of any such Material on any other website or networked computer environment is prohibited. You may cite or refer to the URL of this site without limitation. All trademarks, service marks, and trade names appearing in this site are the property of their respective owners.

JURISDICTION

Unless otherwise specified, the Materials in the site are presented solely for the purpose of promoting travel programs, services, and other products available in the United States, its territories, possessions and protectorates. Any offer for any travel programs, services, or products, made in the Materials is void where prohibited. This site is controlled and operated by SCG from its offices within the State of Illinois, United States of America. SCG makes no representation that Materials in the site are appropriate or available for use in other locations. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

DISCLAIMER

THE MATERIALS AND THIS SITE ARE PROVIDED ON AN “AS IS, AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, SCG DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. SCG DOES NOT WARRANT THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU (AND NOT SCG) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. SCG MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CURRENCY, CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. SCG MAKES NO REPRESENTATIONS OR WARRANTIES WHATSOEVER ABOUT ANY THIRD PARTY SERVICES OR ANY WEBSITE WHICH YOU MAY ACCESS THROUGH THIS SITE. WHEN YOU ACCESS A NON-SCG WEBSITE, UNDERSTAND THAT IT IS INDEPENDENT FROM SCG AND SCG HAS NO CONTROL OVER OR RESPONSIBILITY FOR CONTENTS ON OR THE AVAILABILITY OF THAT WEBSITE. A LINK TO A NON-SCG WEBSITE DOES NOT CONSTITUTE OR IMPLY AN ENDORSEMENT OR RECOMMENDATION BY SCG. ALL INFORMATION ON THIS WEB SITE REGARDING TRAVEL PROGRAMS, DATES, PRICES, SERVICES AND PRODUCTS IS SUBJECT TO CHANGE WITHOUT NOTICE. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL SCG BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO THE USE OF, OR THE INABILITY TO USE, THE MATERIALS IN THIS SITE OR ON ANY OTHER HYPERLINKED WEBSITE OR ANY THIRD PARTY SERVICES, EVEN IF SCG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL SCG’S TOTAL LIABILITY FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE, EXCEED THE AMOUNT PAID BY YOU TO SCG, IF ANY, FOR ACCESSING THIS WEBSITE.

OTHER

This agreement shall be governed by and construed in accordance with the laws of the State of Illinois, without giving effect to any principles of conflicts of law. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between the parties relating to the subject matter herein and shall not be modified except in writing, signed by both parties.

Privacy Policy

Aggregate Information

We collect aggregate information on visits made to our pages. This information helps us improve the content of our website. We also track which websites refer visitors to www.scgphotosafaris.com.

Other Information We Collect

When you fill out and submit an information form on www.scgphotosafaris.com, we ask you for the following information: name, address, phone number, email address and other travel and photo safari-specific details. This information is used to help create a better travel product for you. We use your personal address and details solely to contact you when planning your photo safari. All information we collect from you is secure.

Southern Cross Galleries also collects email addresses voluntarily provided to us for occasional email updates regarding upcoming photo safari, special packages we may offer from time to time, locations you may have visited with with us, and to notify you of any other photo safari-related updates and information in which we feel you have an interest. You may, at any time, request that we not contact you and such emails will cease immediately.

Disclosure of Information Policy

Southern Cross Galleries may use information you have given us to provide a service, ensure proper booking, measure consumer interest in our various products and services and inform you about products and services. If you have booked a photo safari with us, we may provide certain personal information (physical address, diet preferences and medical restrictions, etc.) to our ground handlers and operators. This information will be used to provide you with a better service while on your holiday and/or to provide them with contact details in the event of an emergency. We never make your personal information available to any other company or organization without your permission.

If you supply us with your postal address, you may receive an occasional mailing from Southern Cross Galleries with new travel and photo safari brochures, photo safari information and updates, etc. If you do not wish to receive any such mailings, please let us know by sending us an email, calling or writing us at the address provided on our Contact Page or letting us know when you submit any such information and we will gladly abide.

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Booking With Us December 2, 2015